FAQ

 

  1. Are all Luxespromo paintings really handmade?
    Yes. Every painting we sell is 100% hand-painted by skilled artists, not printed or machine-made. Each piece is unique and created with care.

  2. What materials are used in your paintings?
    We use high-quality oil paints, professional-grade canvases, and durable wooden frames to ensure each artwork is long-lasting and visually stunning.

  3. Do you offer custom painting services?
    Yes, we can create custom handmade paintings based on your preferred size, color scheme, or image reference.

  4. Are the paintings ready to hang?
    Most of our paintings are delivered stretched and ready to hang. Some large or custom pieces may be shipped rolled for safety and easy framing.

  5. Can I order a painting for a specific room, like my living room or office?
    Absolutely. Our team can help you choose the perfect painting style and size to match your living room, office, or any other space.

  6. How do I care for my handmade painting?
    Keep it away from direct sunlight, high humidity, and sharp objects. Gently dust the surface with a soft, dry cloth to maintain its beauty.

  7. Do you ship internationally?
    Yes, we offer worldwide shipping so customers everywhere can enjoy our handmade art.

  8. How long does delivery take?
    Standard delivery usually takes 7–20 business days, depending on your location and whether the artwork is in stock or made to order.

  9. Can I return or exchange a painting?
    Yes, we accept returns within a specified period if the painting arrives damaged or not as described. Please contact us for return instructions.

  10. What makes Luxespromo paintings different from printed wall art?
    Our paintings are rich, textured, and full of character—each brushstroke is unique. Unlike prints, handmade paintings offer depth, emotion, and lasting value.